Privacy Policy

Last Updated: December 23, 2025

VOC Sourcing AI ("we," "our," or "us") is committed to protecting the privacy of our global clients. This policy outlines how we handle data in compliance with GDPR (EU), CCPA (USA), and DPDP (India) standards.

1. Information We Collect

To provide high-fidelity sourcing intelligence, we collect the following types of information:

  • Personal Identifiers: Name, professional email, phone number, and city of operation.
  • Business Intelligence: Company name, procurement requirements, and supply chain interests.
  • Technical Data: IP addresses, browser types, and interaction data via our AI Intelligence Search.

2. How We Use Your Data

Your data is used strictly for professional sourcing purposes:

  • To generate the "Sourcing Intelligence Reports" you request.
  • To facilitate communication between you and pre-vetted factories.
  • To improve our AI algorithms for more accurate supplier matching.
  • To send updates regarding upcoming trade events (e.g., Canton Fair).

3. Global Data Protection Compliance

GDPR (European Union)

For our EU clients, we act as a Data Controller. You have the right to access, rectify, or erase your personal data held within our systems. Data is stored on secure servers with high-level encryption.

CCPA (United States)

We do not "sell" personal information to third parties. We only share data with service partners (logistics and factories) necessary to fulfill your specific procurement requests.

DPDP Act (India)

In accordance with Indian regulations, we process data based on the consent provided through our inquiry forms and maintain strict data fiduciary standards.

4. Data Sharing & Third Parties

We only share data with third parties in the following scenarios:

  • Verified Suppliers: To obtain quotes for your specific sourcing needs.
  • Logistics Partners: To calculate shipping and duty estimates.
  • Legal Requirements: If required by international trade laws or government authorities.

5. Cookies & Tracking

We use essential cookies to maintain your session and analytical cookies to understand how users interact with our AI tools. You can disable cookies in your browser settings, though some AI features may be limited.

6. Data Security

We implement the "Initiate Protocol" security standard. All data submitted through our contact forms is encrypted via 256-bit SSL (Secure Socket Layer) technology.

7. Contact Our Data Officer

If you wish to exercise your data rights or have questions about our international data handling, please contact us:

Email: privacy@vocsourcingai.com

Address: Meerut, Uttar Pradesh, India | Hong Kong | Singapore

WhatsApp: +91 70604 12723